Privacy policy

Pawpiter LLC Privacy Policy 

Last updated: 07/22/2025 

Pawpiter LLC (“Pawpiter,” “we,” “our,” “us”) respects your concerns about privacy. This Privacy Policy (“Privacy Policy”) explains the type of information we collect from individuals who visit our website (the “Site”), use any of our online services, or interact with us offline (collectively, the “Services”). It also sets out how Pawpiter may use, disclose, and protect your personal information. 

  

Information We Obtain 

Information you give us: 

We collect and maintain information you provide to us when using our Services, such as name, shipping and billing address, payment card information (processed via third-party providers), email address(es), phone number(s), order history, and any feedback or reviews you submit. 

Information we obtain by automated means: 

We and third parties may collect information about you automatically, including your IP address, device identifiers, browsing history, and interactions with our Services. This is done through cookies, pixels, and similar tracking tools. 

  

How We Use the Information We Obtain 

We use the information we collect to: 

  • Process and fulfill orders 

  • Manage accounts 

  • Communicate with you about your purchases 

  • Personalize your experience on our Site 

  • Detect and prevent fraud 

  • Comply with legal obligations 

  • Improve our Services and marketing efforts 

  

Cookies and Interest-Based Advertising 

We and third-party ad technology providers may use cookies and similar technologies to: 

  • Authenticate your account 

  • Monitor site performance 

  • Learn how you interact with our Services 

  • Personalize your experience 

  • Provide you with relevant advertising on our Services and third-party websites 

  • Measure the effectiveness of ads 

  • Conduct data analytics 

 

Interest-based advertising: 

We may use cookies to provide you with personalized ads based on your browsing history. We follow the Self-Regulatory Principles for Online Behavioral Advertising developed by the Digital Advertising Alliance (DAA). 

You can opt out of interest-based advertising at optout.aboutads.info. 

  

Information We Disclose 

We may share your information with third parties for business purposes, including: 

  • Affiliates and Subsidiaries: For operational and marketing purposes. 

  • Service Providers: To process payments, ship orders, provide analytics, marketing, or customer service. 

  • Business Partners: With your consent, we may share information with veterinarians, insurers, or shelters. 

  • Business Transfers: In case of mergers, acquisitions, bankruptcy, or sale of assets. 

  • Legal Requirements: To comply with applicable law, legal process, or protect rights and safety. 

We do not sell or rent your personal information for monetary consideration. 

  

Your Choices 

  • You may unsubscribe from marketing emails using the link in any promotional email. 

  • You may manage cookies in your browser settings. 

  • You may opt out of interest-based ads as described above. 

  

Data Retention 

We retain data only as long as necessary for the purposes described in this Privacy Policy or as required by law (e.g., tax and accounting obligations). 

  

Data Security 

We use technical and organizational measures (e.g., SSL encryption) to protect your information against unauthorized access, use, or disclosure. 

  

Information from Children 

Our Services are not directed to children under 13. We do not knowingly collect information from children under 13. 

  

Links to Third-Party Websites 

Our Services may contain links to third-party websites. We are not responsible for their privacy practices. 

  

How to Update Your Information 

You can correct or update your information by logging into your account or contacting us at: info@pawpiter.com 

  

GDPR / UK GDPR Privacy Rights 

If you are located in the European Union, United Kingdom, or European Economic Area, you have certain rights under the General Data Protection Regulation (GDPR): 

  • Right to access your personal data 

  • Right to correct inaccurate data 

  • Right to delete your data (“right to be forgotten”) 

  • Right to restrict processing 

  • Right to object to processing 

  • Right to data portability 

Legal Basis for Processing: 

We process your personal information based on: 

  1. Performance of a contract (e.g., to fulfill your order) 

  1. Compliance with legal obligations (e.g., tax and accounting) 

  1. Our legitimate interests (e.g., fraud prevention, service improvement) 

  1. Your consent (e.g., marketing emails) 

International Transfers: 

Your information may be transferred to the United States for processing. When we do so, we rely on appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission. 

Exercising Your Rights: 

To exercise your GDPR rights, contact us at info@pawpiter.com. You also have the right to lodge a complaint with your local data protection authority. 

  

California Privacy Notice (CCPA/CPRA) 

If you are a California resident, you have the right to: 

  • Request to know the categories and specific pieces of personal information we collect, use, and disclose 

  • Request deletion of your personal information 

  • Request correction of inaccurate information 

  • Opt out of targeted advertising (“sharing” under CPRA) 

We do not sell or share personal information in exchange for money. To exercise your rights, contact us at info@pawpiter.com. 

  

Other U.S. State Privacy Laws 

If you reside in a state with a privacy law (e.g., Colorado, Connecticut, Virginia, Utah, Texas, Oregon, etc.), you may have rights to access, correct, delete, or opt out of targeted advertising. To exercise these rights, please contact us at info@pawpiter.com. 

  

Changes to This Policy 

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a notice on our Site. The effective date will always be updated at the top of this Policy. 

  

Contact Us 

Pawpiter LLC
P.O. Box 4112
Cary, NC 27519

Email: info@pawpiter.com